privacy

Privacy Policy

Last updated: 23 October 2025

Information we collect

Customer booking details provided by your guests (name, email, phone, intake answers).
Operational data generated inside the portal (appointments, queue actions, audit logs).
Technical telemetry for security and performance (IP address, device metadata).

How we use information

Deliver appointment scheduling, queue management, and notification services.
Provide analytics dashboards and exports for your organization.
Detect abuse, maintain system integrity, and meet legal obligations.

Your choices

Access, export, or delete organization data through the portal or support.
Configure retention windows for customer data in organization settings.
Contact privacy@randez.app for data inquiries or regulatory requests.